Reviews

I would like to thank you for the excellent service you provided today. I had told you that I had a GP appointment at 9 a.m. and needed to leave the house at 8.50. Your engineer was here at 7.50 a.m. the repair was carried out, everything working again by 8.15. I am very impressed… Read More “Excellent service you provided today”

Hi. I want to say how happy I am with the service your company provided. When I contacted Domestic & General about a problem with my Beko dishwasher I was informed that I would have to wait until 28/10 for the engineer to call.  I received a phone call yesterday afternoon from your company to… Read More “Professional and Approachable”

After 15 months Zanussi Tumble Dryer played up , Supplier and Manufacturer not interested supposedly big name appliance repairer called out but had no info on machine but luckily they recommended Drulight Ltd !!! one phone-call later we were talked through a fault finding procedure that reset the machine and cured the fault !!! no… Read More “This is what you call customer service”

I was sent to this company by Beko for a repair when my new washer stopped draining. After speaking to Matthew he advised me of many ways to check the issue wasn’t minor, most of which Beko themselves had neglected to mention. After following his advice I discovered and fixed the problem myself. Matthew could… Read More “Very Helpful”

We have Smeg integrated appliances and have called out drulight engineers on probably 6 occasions. We have just had to replace our smeg dishwasher after 15 years. Drulight are , in our experience an excellent business. Courteous and efficient on the phone, offer a very prompt visit and they always come at the time they… Read More “Can not fault their service”